A college admissions counselling practice running paid search against a website it had outgrown, with no working conversion data to judge either one.
A seventeen page redesign had stalled in Figma. Paid search was running against the old site, conversion tracking had been broken since February, and a competitor-brand ad test was quietly eating the budget while nobody could see what any of it was producing.
The instinct in that situation is to add budget. That would have been the wrong move.
Seventeen pages, launched on schedule, on a design system rather than a pile of one-off styles.
